Luminee Learning FAQs

Clear answers to common questions about getting started, daily practice, exam preparation, progress tracking, subscriptions, and support.
Get Started
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questions?

About Luminee Learning

General Information & Getting Started
What is the mission of Luminee Learning?
What is Luminee Learning and how does it work?
How is Luminee Learning different from other online learning apps?
Is Luminee Learning web-based or do I need to download an app?
Who is Coach Kyu?

Learning & Practice

Daily Use, Revision, and Exam Preparation
Is Luminee Learning suitable for my child (Primary 1–6)?
How long should my child practise daily?
How long should my child practise to prepare for assessments or examinations?
Should my child follow the AI-guided Learning Path or select topics manually?
Can my child practise more than one session per day?
How does Luminee Learning support exam readiness?

Parent Tools & Progress Tracking

How can parents track their child’s progress?
What is “Ask Coach Kyu” for parents?

Pricing & Subscriptions

Can my child try Luminee Learning before subscribing?
How much does Luminee Learning cost?

App & Technical Support

My child can’t log in. What should I do?

Account & Privacy

Is my child’s data safe on Luminee Learning?

Still Have Questions?

Email: hello@lumineelearning.com
WhatsApp: +65 9638 0535